Policies & Procedures
Bookings
Once a service or event is confirmed by both parties and dates, call times, and fees are agreed upon and deposit completed, the date will be considered booked. All events and services will be followed up with an e-mail from the production company with a formal contract giving confirmation of dates/times and fees agreed upon and reconfirmed via e-mail by K.N.I.T.House Consultants.
Cancellations
"Force Majeure" means superior force. Such forces could include fire, earthquakes, labor strikes, war, civil unrest, tsunamis, or hurricanes. Force Majeure Cancellations DO NOT apply to rain, potential rain, fog, heat, or other usual weather occurrences. Due to a Force Majeure, either party may cancel an event or service without cancellation fee or without standard notice without the threat of legal ramifications. However, reimbursement of any production rental equipment, travel expenses already made, etc., will still be owed by the production company even in case of Force Majeure cancellation.
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A cancellation fee will apply at the rate of 50% of the Full Day Rate if an event or service is canceled within 48 hours of the pre-agreed call time. A cancellation fee of 100% of the Full Day Rate will apply if the event or service is canceled within a 24 hour period from the agreed-upon call time. These cancellation times are to be measured by standard business days, excluding weekends and public holidays.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- CASH APP
-ZELLE